Confident people don’t let rude behavior shake them. They don’t get flustered, they don’t overreact, and they definitely don’t waste their time trying to prove a point to someone who doesn’t deserve ...

We've all been there: A coworker, a relative or even a stranger at the coffee shop comes out of left field with a remark that's cutting, condescending and just plain rude. Your first instinct might be ...

It’s a question, a lingering suspicion that has bedeviled nearly every generation: Are the kids these days getting more rude, more brash, more grossly unapologetic? “We have stories of Emily dealing ...

Stock photo of an illuminated commercial aircraft cabin with rows of gray seats down an aisle with aircraft crew members standing at the far end. Flying can be a stressful experience for even the most ...

Study tracked students practicing negotiation techniques with classmates. Everyone worries about catching a cold at the office, but if you've got a mean co-worker you might also be in danger of ...

My wife and I witnessed a miracle – of sorts – on a recent Southwest Airlines flight to Florida. We watched this unfold as we waited to board the flight from Group A (positions 3 and 4), which should ...