My best conversations are with my friend Rich. He doesn’t have extraordinary speaking talents or the ability to tell side-splitting jokes. It’s just that after talking with Rich, I somehow feel ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

Conversation lies at the heart of our relationships – yet many of us find it surprisingly hard to talk to others. We may feel anxious at the thought of making small talk with strangers and struggle to ...