As the leader of Tulsa Remote, the largest remote worker attraction program in the country, you might be surprised to know ...

In the first year of the pandemic, Pew Research found that 71 percent of workers shifted to remote work — many of them without prior at-home experience. Today, some have returned to offices full time.

These qualities matter even more now that AI can automate many jobs parts. As routine tasks become easier to handle, the ...

The pandemic taught us all how to work differently. This includes call centers, which have had to adapt to managing agents from afar. The change in the work environment requires new behavior, ...

As companies shift towards a hybrid and remote work model, the importance of communication and collaboration training for employees becomes increasingly evident. A recent study from Canon found that ...

One of the biggest impressions the COVID-19 pandemic left on the world was the change to the traditional workplace setup. Remote work is becoming commonplace in many industries, and an Upwork study ...