1. Focus on the patient’s experience. Hospitals need to restructure the traditional hospital model, in which the care process is seen from the physician or nurse’s perspective, says Dr. Steele.

Minimizing residual sphere and cylinder is one method of ensuring patient satisfaction after refractive cataract surgery, ...

Patient experience and satisfaction are critical to patient loyalty, name recognition and quality of care. Although patients’ perceptions of experience may seem difficult to quantify, the Hospital ...

If a medical practice wants to provide the best service for its patients, begin with a motivated and satisfied team.“There’s ...

The 2023 Healthcare Experience Trends report aims to provide healthcare leaders with a global snapshot of insights and recommendations on what patients expect and what employees need. For the analysis ...

This survey form may be downloaded, modified, printed and distributed to patients. Download the HRSA English patient satisfaction survey (doc) and adapt it for use in your facility. Download the HRSA ...

RepuGen introduces RepuGenie, to help healthcare practices strengthen trust, improve patient engagement & increase visibility in an AI-driven search landscape. RepuGenie was built to give healthcare ...

The Orthopaedic Joint Reconstruction Program at 250-bed Gottlieb Memorial Hospital in Melrose Park, Ill., achieved an outstanding score in the 99th percentile range in the first quarter of 2009 on CMS ...

Posters presented at the EADV Congress highlighted that despite similar efficacy, patient perception can affect satisfaction with the switch from the reference adalimumab to a biosimilar. While ...

Patient satisfaction in anesthesia care represents a fundamental measure of healthcare quality that extends beyond clinical outcomes to embrace the patient’s experience from preoperative evaluation to ...