The holy grail for nearly every company in every category is customer loyalty. Very often, I find myself describing our process when a potential client stops me with the words: “We already have ...

Strella, a startup using artificial intelligence to automate and accelerate customer research, announced today that it has raised $4 million in seed funding led by Decibel, with participation from ...

Opinions expressed by Entrepreneur contributors are their own. 2020 was a turbulent year for most industries, including the qualitative research industry. Many brands and agencies that had previously ...