Medicare Advantage customer service supports a less healthy, higher-need population, indicating that it should be designed and staffed to effectively serve complex, high-need patients. Objectives: To ...

Patients place premium value on the relationships that they have with their doctor and the dental team. And if you place premium value on keeping those relationships with strong with customer service ...

Drawing upon their experiences to offer insights into what it takes to succeed with a technology platform today — and what innovations might bring success in the future — Kevin Byrd, Senior Vice ...

One of the disciplines that is not taught in dental school and rarely taught in dental continuing education is customer service. Almost every dentist would agree that customer service is important, if ...

Healthcare needs change. Shifting from a system focused solely on disease treatment to one that prioritizes the whole patient is essential for better patient experience. Technology enhances care. Tech ...

*Refers to the latest 2 years of stltoday.com stories. Cancel anytime. At a customer service workshop on Nov. 27, Jefferson Memorial Hospital recognized its nominees for five national awards presented ...

One thing that has not changed is providers’ desire to provide excellent patient care and service, and patients’ need to feel comfortable and well cared-for in the ambulatory environment. It is also ...

Two mental health service providers recently earned top honors for outstanding service to patients. Our goal is clear — to give consumers an overview of a company’s customer feedback while also ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...