The forcible instalment of energy prepayment meters for the over-85s is set to be banned under new rules, according to reports. The fresh guidelines have been agreed by all energy supply firms and ...

Millions of people in the UK have a prepayment meter to pay their energy bills which they top up with credit. They are a unique way to pay because you buy your energy in units before you use it. This ...

Ofgem has recommended energy providers stop imposing prepayment meters into the homes of some customers. An investigation revealed that debt collectors had forcibly entered houses to install ...

Almost 300,000 households had their gas and electricity prepayment meters set to recover debt when they top up in the first quarter of this year. Households on prepayment meters are seeing up to 90% ...

Thousands of energy customers who were forced to have prepayment meters installed in their homes are set to receive compensation or have their debts written off, Ofgem has said. Following a review ...

Ministers have been urged to review the practice of forcibly installing energy prepayment meters in homes as the energy crisis has left some vulnerable customers without heat or electricity through ...

THE prepayment meter is, in general, suitable for the user of electricity whose means are small. The advantages are that he pays in small amounts and that he has an incentive to check and control ...

Recent Ofgem figures reveal that there are now 5.9 million energy customers using prepayment meters, but only around 1 million of these are actually repaying a debt. This means that at least 4.9 ...

The UK plans to reform rules around prepayment energy meters, to protect financially vulnerable consumers in the wake of a recent uproar over forced installations. Ministers are drawing up changes to ...

The competition watchdog has called for the prepayment price cap to stay in place after 2020 due to the slow roll-out of smart meters – but customers could pay more under the cap when calculation ...