According to the report, "Developed with an integrated, schema-less data model, Totango's SuccessBLOC programs endeavor to provide more flexibility for journey orchestration, reporting, and portfolio ...

Considering customer success software for your company, but not sure where to begin? Are you worried about how long it will take to get time to value? I have implemented customer success software four ...

Freshworks Inc. ( www.Freshworks.com ), a global innovator in customer engagement software, announced it has acquired Natero, Inc., a leading customer success management software company. The ...

WASHINGTON--(BUSINESS WIRE)--ChurnZero, a leading Customer Success software platform, today announced it has earned the TrustRadius 2022 Most Loved Award, as well as G2’s 2022 Best Software Award.

There’s a lot of focus from B2B companies on acquiring customers and collecting their information using a CRM or customer data platform. But there’s perhaps less emphasis placed on keeping existing ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More It’s no secret that prioritizing customer success ties directly to ...

NEW YORK--(BUSINESS WIRE)--The second paragraph of the release should read: Catalyst has already booked prominent industry leaders to speak at the event, including Tom Ronen, Head of CS and Monday.com ...

G2's Fall 2023 Grid Report for Customer Success ranks ChurnZero as category leader and highest-rated for user satisfaction, based on customer reviews and market presence. "We celebrate this milestone ...

Any job search platform these days will show there are thousands of customer success (CS) positions waiting to be filled. According to research by Gainsight, a customer success software platform, ...

"Modern accounting firms are growing quickly, expanding their service lines and client bases," said Jim Dunham, president and general manager of IRIS Americas. "However, this rapid growth often ...

The software selection process is often a logical decision, but it is also often an emotional one. In order to feel confident that you’re the right partner for them, your prospects and customers must ...