HDFC Life Insurance, a leading private life insurer, believes that customer is at the centre of everything that the company does and is always guided by “customer centricity’ and ‘innovation’ as its ...

HDFC Bank offers a one-stop solution to all banking problems and needs through its phone banking services. This includes loans, bank accounts, debit cards as well as credit cards. The bank has a ...

HDFC ERGO General Insurnace Company has announced the launch of its AI enabled chatbot ‘DIA’ on Amazon’s cloud-based voice service Alexa for customer assistance Keeping this in mind, DIA, an ...

Chennai: HDFC Life Insurance Company has launched Neo — a servicing bot for Twitter that uses artificial intelligence for customer service. The insurer hopes to deploy the bot in answering policy ...

Mumbai: HDFC Bank MD & CEO Sashidhar Jagdishan, in his first communication to shareholders after the HDFC-HDFC Bank merger, said the bank would do more to improve customer service and build an ...

Acquiring digital capabilities is the topmost priority for all major retail banks today, as they battle for customer attention in an increasingly competitive and fast-paced banking landscape. Banks ...

'We created war rooms -- from an IT perspective and also a customer war room -- to address any challenges that come up.' Photograph: Shailesh Andrade/Reuters Kaizad Bharucha, deputy managing director, ...

Mumbai: Building a more inclusive workplace to curtail attrition, improvements in customer service, and a stronger digital infrastructure are some of the priorities at India’s largest private sector ...

New Delhi [India], Jan 28 (NewsVoir): HDFC ERGO General Insurance Company, India’s third-largest non-life insurance provider in the private sector, on Monday announced the launch of the ...