“America's current public warning and emergency communication systems get a failing grade from deaf, hard of hearing, late-deafened and deaf-blind individuals. There are too few effective options for ...

At least 20 to 30 times a week, Matt Starr places telephone calls through a video relay service for anything from making appointments with his doctor to finding someone to fix his air conditioner.

The reason they went for it is right in the station name. The Washington area has one of the nation’s highest concentrations of deaf people thanks to Gallaudet University, which is why a Metro ad ...