J.D. Power's 2024 Electric Utility Business Customer Satisfaction StudySM indicates a significant rise in satisfaction among U.S. business customers of electric utilities. After several years of ...

Business customer satisfaction with U.S. electric utilities is under pressure as commercial electricity prices and outage incidents rise. The J.D. Power 2025 Electric Utility Business Customer ...

TROY, Mich.--(BUSINESS WIRE)--A combination of improved business outlooks, stabilizing rates and improved communications have helped business customer satisfaction with electric utilities ...

TROY, Mich.: 16 Oct. 2024 — Customer contact with gas utility provider satisfaction is the lowest since 2016, according to the J.D. Power 2024 U.S. Gas Utility Business Customer Satisfaction Study, SM ...

One in 4 companies abandon bank onboarding before using the product they signed up for, according to our February 2025 research report titled "The Business Banking Customer Experience Report." We ...

Through Amazon Business, multinational enterprises including Fortune 100, FTSE 100, and DAX-40 can maximize value for their company to help navigate challenges and stay on track for long-term growth ...

Opinions expressed by Entrepreneur contributors are their own. Align teams for a seamless customer journey and foster cross-functional collaboration for success. Build trust through authentic customer ...

Every customer your business interacts with has unique needs, tastes, budgets, and more. So, it doesn’t make sense to treat all your customers alike. A marketing campaign that tries to speak to your ...