An efficient patient portal can make a positive difference in a patient's care experience. Patient portals not only allow health systems to meet patients where they are, but also gives them more ...

Learn as you listen to this special podcast produced specifically for Patient Experience Week! HealthLeaders wraps up Patient Experience Week, Dec. 11-15, with a special podcast on patient experience ...

1. Focus on the patient’s experience. Hospitals need to restructure the traditional hospital model, in which the care process is seen from the physician or nurse’s perspective, says Dr. Steele.

If a medical practice wants to provide the best service for its patients, begin with a motivated and satisfied team.“There’s ...

In today’s rapidly evolving healthcare landscape, patients are seeking more than just effective treatment. They want and even demand comprehensive, personalized and delightful experiences. For ...

More than a quarter of the top U.S. hospitals for patient experience fall under Providence’s umbrella, according to a new ranking from PEP Health. The Minneapolis-based AI platform extracts behavioral ...

Improving the customer experience is critical in healthcare, as it directly impacts patient outcomes, satisfaction and loyalty. Clear, compassionate communication—both in person and through digital ...

Dana Folstrom, RN, CASC administrator for Mirage Endoscopy Center, a Health Inventures ASC, in Rancho Mirage, Calif., shares the following four ways his ASC has improved the experience of its patients ...

Please provide your email address to receive an email when new articles are posted on . Creating the ideal patient experience begins with developing a good team culture. Every part of the patient’s ...