India’s pure play BPO firms may have to look at new businesses like IT services to continue growing, said some analysts The proposed acquisition of an IT services company by India’s largest business ...

Guyana is making a big push to attract foreign contact centers to its territory. Guyana’s government is gearing up to build two massive BPO campuses with an investment of US$2.8 million in Region Five ...

BANGALORE (Reuters) - A potential sale of India-based back office firm WNS Holdings could trigger consolidation in the business process outsourcing sector as IT services firms, knocked back by the ...

For companies, being overwhelmed with daily operations while neglecting to focus on core essentials can be one of the biggest traps for small- and medium-sized enterprises (SMEs) and startups. It’s ...

The proposed acquisition of an IT services company by India’s largest business process outsourcing (BPO) firm, Genpact, has fueled a debate on whether pure-play BPO firms in the country can survive ...