Customer conversations are getting harder, not easier. Users expect instant answers across chat, email, voice, and messaging ...

Apple plans a two-stage Siri overhaul, culminating in a chatbot-style assistant in September powered by a custom Google ...

NEW YORK (AP) — Google said Sunday that it is expanding the shopping features in its AI chatbot by teaming up with Walmart, ...

An AI powerful enough to analyze DNA, file taxes, and grow tomato plants is being redesigned for everyday work, pointing ...

Google executive Sameer Samat sees the past year as one of curiosity about AI. This year, he's focused on its utility.